Managed to get this error this morning (13.01.00 – error in paper path for tray 2). Checked feed path – no problems. Checked guide rails in the paper tray, again all was as it should be.
This didn’t help.
Turns out that whoever had filled it last had allowed to bottom sheet of the ream they inserted to curl over the sensor at the front of the tray. The only way to see this is to remove all the paper from the tray. To fix it, just refill the tray PROPERLY.
The best way to stop this from happening is probably to stop people filling the paper trays and just do it yourself. This little mystery cost me 20 minutes whereas just refilling the printer myself (I tend to do it properly!) would have taken a few seconds.
